Backup and recovery is the process of creating periodic copies of one of business's most important assets: its data. Today you have a choice of different technologies for protecting data and having a backup and high availability strategy is a priority for businesses of any size.

virtualization

Fortify your IT infrastructure with an approach that minimizes implementation risk.

Flexible Service Model

Our philosophy at icorp includes having a “Flexible Service Model” which we can adapt to your special requirements using measurable goals that help us satisfy the expectations stated in the SLA—all without sacrificing technical and economic competitiveness.

The ability to easily transform our generalized services into tailored, turnkey solutions has become one of the most important competitive benefits that icorp offers.

Our Added Value Backup & Recovery

Our ample experience helps us design and adapt a service model that works for you.

Our proven methodology and use of best practices, plus our strategic alliances with vendors and extensive experience in diverse projects all combine to make your investment one which quickly produces demonstrable results with a minimum of implementation risk.

Arcserve UDP is not just a tool. It is a comprehensive strategy for doing backup and for achieving high availability of data and applications. It is a solution that is simple, unified, and has an attractive cost vs. benefit proposition.

Veeam Backup & Replication is much more than a backup tool. It provides fast, flexible and reliable recovery for virtualized applications and for VMware vSphere and MS Microsoft Hyper-V virtual environments.

Data backup and data recovery

Having processes for data-backup and data-recovery helps your enterprise maintain business continuity since (should the worst happen and your data is lost) the data can be restored from a backup. In some locales a backup and recovery process that meets a set of minimum requirements is something that a business must have in order to comply with local law.

Today, enterprises over the world clearly understand that company data is highly important. Not just for business continuity, but for the continued existence and sustained growth of the enterprise itself. Protecting data and ensuring that it is accessible around the clock is a critical task.

However, this is one of the most complex operational challenges that we face today. With such a myriad of infrastructure options, it is not difficult to encounter different data-protection plans being executed simultaneously within an organization.

Data Protection Concepts

Backup

It is the process of systematically making copies of business data, and safeguarding them for defined periods, so they may be used to restore information in case of data loss or degradation, or used as a historical reference.

Recovery

It is the process of restoring data from a backup. The restoration may be needed because of accidental or intentional deletion of information, its degradation, or because of a hardware failure or major disaster.

High Availability

It is the process of using mechanisms operating in tandem to automatically keep information, services, or a critical application available and running. Unlike traditional backup solutions, high availability assures short or even zero downtime.

The main benefits of implementing a backup and recovery solution are:
  • Maintaining business continuity
  • Reducing the risk of unrecoverable data loss
  • Reducing the complexity of data protection
  • Optimally managing the infrastructure's capacity
  • Assuring the availability of critical applications
  • Complying with regulations
  • Drafting and maintenance of disaster recovery plans
  • Adapting to the dynamic environment of virtualization

Different technologies

Veeam introduces Always-On Business™, which provides solutions that offer Availability for the Modern Data Center™ and which supports and Recovery Time and Point Objectives (RTPO™) of less than 15 minutes for all applications and data. Veeam recognizes the challenges of keeping business going at all times, and responds with solutions that prevent data loss and which provide high-speed recovery, verifiable protection, data reuse and transparency.

Arcserve is a leading supplier of software for the protection and recovery of data. They provide each enterprise with the security of being able to recover data and applications whenever necessary. Founded in 1990, Arcserve offers a complete solution for virtual and physical environments, whether local or cloud-based, and backed by unequaled support and experience. The new unified architecture, Arcserve Unified Data Protection (UDP), boasts a full range of extremely efficient data-protection features, and each one is delivered by a simple, web-based console. Arcserve has a current base of 43,000 end users in over 50 countries. The company partners with more than 7,500 distributors, resellers and service providers throughout the world. Arcserve is headquartered in Minneapolis, Minnesota and has offices worldwide.

Turnkey projects

We work in conjunction with your IT staff to deliver turnkey solutions that meet your business objectives by enabling the efficient use of resources. We help you to integrate and set solutions in motion so that your IT staff can better concentrate their efforts on developing business strategy instead of spending their time with maintenance and operations.

We are certified by the supplier.

Lenovo

“icorp’s service for Lenovo is outstanding. icorp exceeds their service levels for all required areas and provides great customer service for our customers.”

CNH

“icorp is synonymous with honoring SLA commitments to service delivery, from senior management to operational staff.”

Colgate

“Our Global IT Service Center is deeply committed to customer satisfaction and operational efficiency. icorp has been a very important piece of our strategy.”

CNH

“Y! chose icorp over the competition for three decisive reasons: response time, cost of implementation, and the quality of the offerings. From the start, communication with icorp was exceptional, as are the resources that we currently use.”

Vitalmex

“For us, working with icorp has proved to be a great switch in terms of the services we receive, since we've had bad experiences with large providers. It is quite satisfying that growing Mexican companies can offer these types of services and in a way that is efficient and effective.”

IT Solutions

“For the third year running, icorp will be the chosen contact center for our clients, responsible for seeing things done until their resolution. IT Solutions has no plans to change its provider for this key support service.”

Mars

“icorp has been our strategic partner for more than 12 years This time together has been characterized by a terrific work ethic, the ability to find answers, and the innovation of internal processes. icorp is, without a doubt, one of the key business partners in Mexico for MARS Information Services.”

KSPG

“Thanks to icorp's consultation services, we now have an evaluation and a clear picture of our current situation, and we know what we require to get ISO 27000 certified in 2015. I wholeheartedly recommend icorp because their commitment, professionalism and freshness give me the confidence to be able to meet my needs both today and tomorrow.”

Grupo Gondi

"icorp is a business partner worthy of our complete trust and who is supporting us in improving our critical processes for our IT operations. They have the readiness and flexibility we require to support the growth of our IT organization in a dynamic and reliable fashion. They are always ready to collaborate with us.”