La optimización de la experiencia del cliente en el servicio de soporte implica adoptar una mentalidad centrada en el cliente, con un enfoque en el uso de...

Customer experience optimization involves adopting a customer-centric mentality with a focus on using data to improve your interactions with customers across...

Have you ever needed to make a call to a service provider, perhaps your phone or electric company, only to have the first contact be with an automated operator...